1. Introduction
Unriddle is operated by Volta Labs. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our AI-powered document analysis service at unriddle.voltalabs.space. We are committed to protecting your privacy and handling your data responsibly.
2. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Authentication credentials (managed securely through our authentication provider)
Documents and Content
When you use our service, we collect:
- PDF documents you upload for analysis
- Questions and queries you submit about your documents
- AI-generated responses and analysis results
3. How We Use Your Information
We use the information we collect to:
- Provide the Service: Process your documents, respond to your queries, and deliver AI-powered analysis
- Maintain Your Account: Authenticate your access and manage your subscription
- Improve the Service: Analyze usage patterns to enhance features and user experience
- Ensure Security: Detect and prevent fraud, abuse, and security incidents
4. AI Processing Disclosure
To provide our document analysis features, the content of your uploaded documents is processed by third-party AI systems. Your documents are not used to train AI models unless you explicitly consent.
5. Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third parties who assist in operating our service (AI processing, hosting, analytics), under confidentiality obligations
- Payment Processing: With Paddle for billing and subscription management
- Legal Requirements: When required by law, legal process, or to protect our rights and safety
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information and account
To exercise these rights, please contact us at support@voltalabs.space.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: support@voltalabs.space